Legal

Privacy Policy

How PermanentChalk Digital collects, uses, and protects the information you share with us.

Last updated: September 30, 2026

1. Information We Collect

We collect information you provide directly, such as when you submit an inquiry form, book a consultation, or subscribe to our newsletter.

  • Contact details you give us: name, email address, phone number, company name, and the message or project details you share.
  • Booking details: selected date, time slot, and the topic you would like to discuss.
  • Information collected automatically: IP address, browser type, device type, referring pages, and pages visited on this website, gathered through standard analytics tools.

2. How We Use Your Information

We use the information we collect to respond to your inquiries, prepare proposals, deliver and support the services you engage us for, and improve how this website works.

Where you have subscribed to our newsletter or asked to hear from us, we also use your contact details to send service updates, insights, and relevant offers. You can opt out of these communications at any time using the unsubscribe link in any email or by contacting us directly.

3. Cookies and Analytics

This website may use cookies and similar technologies to remember your preferences and to understand how visitors use the site. Analytics data is used in aggregate to improve content, structure, and performance.

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of this website function.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We share it only with service providers who help us operate our business — such as hosting, CRM, email delivery, scheduling, and analytics providers — and only to the extent needed to deliver their service to us.

We may also disclose information where required by law, to protect our legal rights, or in connection with a merger, acquisition, or sale of assets.

5. Data Retention

We keep personal information for as long as needed to fulfil the purposes described in this policy, to comply with legal or accounting obligations, and to resolve disputes. When information is no longer required, we delete or anonymise it.

6. How We Protect Your Data

We use administrative, technical, and physical safeguards designed to protect personal information, including encrypted transmission, access controls, and least-privilege access to the systems we work in.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct or delete it, object to certain processing, or withdraw consent you previously gave.

To make a request, contact us using the details at the end of this policy. We will respond within a reasonable period and may need to verify your identity first.

8. International Data Transfers

We serve clients across the Philippines, Asia-Pacific, the Middle East and Africa, and the United States. Your information may therefore be processed in a country other than your own.

Where information is transferred internationally, we take steps to ensure it continues to receive an appropriate level of protection consistent with this policy.

9. Children's Privacy

This website and our services are intended for businesses and professional users. We do not knowingly collect personal information from children, and we will delete such information if we become aware that it has been provided to us.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

  • Office: Taguig, NCR, Philippines